Privacy Policy
1. Introduction
ONECLICK@VPN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our virtual private network (VPN) service, website, and related applications (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. We designed our Service with privacy as a core principle.
2. Our No-Logs Policy
We do not log your online activity. This is the foundation of our Service and our commitment to you.
We specifically do NOT collect or store:
- Your browsing history
- Traffic destinations or content
- DNS queries
- IP addresses assigned to you when connected
- Your originating IP address
- Connection timestamps
- Session duration
- Bandwidth usage per session
This means we have no data to share, sell, or disclose about your online activities, even if requested by third parties or authorities.
3. Information We Collect
While we maintain a strict no-logs policy for VPN usage, we do collect minimal information necessary to operate our Service:
3.1 Account Information
When you create an account, we collect:
- Email address (for account management and communication)
- Payment information (processed by third-party payment providers)
3.2 Aggregated Statistics
We may collect anonymous, aggregated data that cannot be used to identify individual users:
- Total number of active connections per server (for load balancing)
- Server performance metrics
- Service uptime statistics
3.3 Website Analytics
Our website may use privacy-respecting analytics to understand general traffic patterns. This does not track individual users and does not apply to VPN usage.
4. How We Protect Your Information
We implement robust security measures to protect your data:
- AES-256 Encryption: Military-grade encryption for all VPN traffic
- Secure Protocols: Support for modern, secure VPN protocols
- RAM-Only Servers: Our servers run on volatile memory, ensuring data cannot persist after reboot
- Kill Switch: Automatic connection termination to prevent data leaks
- DNS Leak Protection: All DNS requests are encrypted and routed through our secure servers
5. Third-Party Services
We use trusted third-party services for specific functions:
- Payment Processors: Handle subscription payments securely. We do not store your full payment card details.
- Email Services: For transactional communications about your account.
These providers are bound by their own privacy policies and are selected based on their commitment to data protection.
6. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may disclose information only in the following limited circumstances:
- With your explicit consent
- To comply with valid legal processes (though we have no VPN usage logs to provide)
- To protect our rights, property, or safety
If we receive a legal request, we can only provide the minimal account information we hold (email address). We cannot provide VPN activity logs because we do not keep them.
7. Data Retention
Account information is retained for as long as you maintain an active account with us. Upon account deletion:
- Your email and account data are permanently deleted within 30 days
- Payment records may be retained as required by applicable financial regulations
8. Your Rights
You have the right to:
- Access: Request information about your personal data we hold
- Correction: Update or correct your account information
- Deletion: Request deletion of your account and associated data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing of your data
To exercise these rights, please contact us at the address below.
9. Cookies
Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies. You can manage cookie preferences through your browser settings.
10. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: privacy@oneclickvpn.site
Website: oneclickvpn.site